Technology

Phones

Quick Reference Guides for New Phones

5330 IP Phone

5312 IP Phone

5304 IP Phone

Voicemail Instructions

Accessing Your Voicemail from Off Campus, or Someone Else's Phone

from off campus:
- dial 1.802.831.1000
- when the attendant comes on the line, press ** (star, twice)
- you will be prompted to enter your extension
- after entering your extension, press * (star, once)

from a campus phone that is not your own:
- dial 2050
- when the attendant comes on the line, press * (star, once)
- you will be prompted to enter your extension
- after entering your extension, press * (star, once)

Emergency Hot Keys

Please be aware that there are two emergency pre-set numbers on your hot key buttons. Bethel barracks for police & fire and VLS security are pre-programmed into your phones. These buttons, from the bottom, are numbers 3 and 4 as per below.

To dial 911 you do not need to dial 9 for an outside line.

In the near future you will receive a new insert for your phone with the bottom four lines identified. Until you receive the new insert, you may want to write this information on your insert. To remove the insert, feel for an indent at the bottom of the plastic cover and pull the paper down from behind plastic.

New Phones - Q and A

Will my extension or outside phone number change?
No. Phone extensions and your direct number will remain the same.

Will the number I call for voice mail change??
No, it will remain 2050 in the new system.

Will my passcode (password) for voice mail change??
Possibly. You will need to set up your new voice mail account when the cut-over occurs on Monday. You may change your passcode or keep your old one at that time.

Will I receive training on the new phone system??
We will conduct phone system training for staff, faculty and students at the following times: Do I have to attend training? Are instructions available??
While training for the new phone system is optional, the IT department recommends that you attend training. For those who are unable to attend training or are off campus, instructions are available at: http://www.vermontlaw.edu/it/x11885.xml . Most faculty and staff will receive a 5312 IP Phone. Documentation on the use of your new phone and voice mail will be on your desk with your new phone Monday morning.

Other questions or concerns?
should be directed to helpdesk@vermontlaw.edu